![]() 1 and users logging with folder redirection. This particular client with these specific 7 Windows XP computers are the only ones that froze up like this.I just wanted to report a bug and a work around for issues with Windows XP, ESET Endpoint Antivirus. ![]() This is very mind bending! I literally have ESET Endpoint Antivirus deployed to hundreds of Windows XP computers. I was able to check it into my MSP Remote Administrator - when I found that installing NOD32 resolved the issue for this computer, I followed suit on the other six Windows XP computers that were freezing up.Įven though I emailed the SysInspector snapshot to ESET Support, I would be happy to send it to you as well if you like, or I can upload it to SkyDrive and provide you a link to download if you prefer. The computer began functioning properly at this point, and as of 20 minutes ago when I spoke to the client, is still functioning fine. Next I downloaded and installed ESET NOD32 Business Edition. I then hard booted and went into Safe Mode, ran the ESET Uninstaller again, and restarted into Normal Mode. ![]() I attempted to check the endpoint into my MSP Remote Administrator, but before I could do this, it appeared ESET started a scan once again, and the computer froze up once again. I then tried to install ESET Endpoint AV using a fresh download from. ![]() In order to get the computer functioning again, I did run the ESET Uninstaller in Safe Mode. ![]() I rebooted the PC into Safe Mode, which allowed me to at least run SysInspector (I have submitted this to ESET Support under the given case #. When I tried to run this in Normal Mode, the computer was so frozen up that I could not do anything, literally. I have an open case with this issue with ESET Partner Support - I didn't think it wise to post the case # in a public forum, but if you would like it, I can send it to you via private message - either way they are aware you are assisting and have deferred to your expertise.Īs I mentioned I was unable to obtain a ProcDump. ![]()
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